The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
Legal Notice
Chisel Machining abides by all constitutional federal laws. We can’t possible keep up with every state and local law. We do not sell any legally “age-restricted” items.
It is your responsibility (the customer) to know and comply with all local, state, and federal laws & regulations.
Privacy Policy
Chisel Machining’s use of personal information that you may submit to Chisel Machining through this Web site is governed by the Chisel Machining Privacy Policy. We will only use your information as it pertains to completing orders with us and promise not to sell your information to third parties. We may send occasional informative emails about new deals and products, but you can unsubscribe from these at any time.
Shipping & Delivery
At this time, Chisel Machining ships merchandise to locations within the United States. We typically ship USPS or UPS. We DO NOT offer “Signature Required” delivery. Once USPS or UPS confirms delivery of an item, YOU are resposible for that package. If your package is stolen, we are NOT RESPONSIBLE for the delivery. File a claim with your insurance company. We won’t be responsible for the package even if it is stolen or misdelivered. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.
Any missing items or shipping errors must be reported within 48 hours of delivery.
Warranties
We stand behind our products and have a limited lifetime warranty on the pieces that we manufacture. We warranty against defects in product, material, or workmanship, normal wear and tear excluded.
If there is an issue, simply contact us, and we will handle it. We will repair/replace items if necessary. If you take the item to another shop, we will not pay for their parts or labor. Contact us directly, we will take care of any issues.
We guarantee that our products will function as assembled. Any modifications or fooling around, disassembling, damaging or screwing with assemblies will void the warranty. We build our products to function properly upon arrival, further modifications are up to you.
If you purchase any third-party manufactured items from us (optics, RDS, quivers, etc) all warranty or manufacturing errors / issues must be handled directly with the manufacturer.
Return Policy
We stand behind our products and if there are any defects in product workmanship or functionality, you can send it to us for repair/replacement. If we made a mistake, we will fix it. Order cancellations (your fault) are subject to a 20% cancellation fee. Orders cancelled due to items being prohibited in your state are subject to a 20% fee. Returns are subject to a 20% restocking fee if returning an item for any reason that is not our fault (changed your mind, etc.). Cancellation due to refused/Missed delivery is subject to the same fee. After 7 days, only exchanges under warranty will be accepted, no cash/credit refunds will be given. Shipping charges are unfortunately not refundable unless the problem is our fault. If any modifications are made or attempted, warranty on that part will be voided. Any damage that is your fault will not be eligible for a return.
2000 Frontier Trail
Unit K
Anderson, CA 96007
Miscellaneous
If the price of an item drops after you order it, you are welcome to purchase another at the new price. We cannot issue charges, credits or refunds for price changes after the purchase has taken place. (If you bought a tank of gas from your local gas station, then a week later it was 10 cents cheaper per gallon, would you go ask them for a refund of the difference?)
Coupons and discounts can only be applied at time of purchase, we cannot apply them retroactively.
